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BlackBerry® Curve™

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You
New Contributor
You
Posts: 8
Registered: ‎05-07-2009
My Device: Not Specified
Accepted Solution

Problem.

[ Edited ]

I'm now on my second 8900 after there was a problem with the first one.

 

I turned off the device and took out the battery as it was low, and replaced it with a fully charged one, turned it on and I get this "App error 523" and this keeps happening.

 

I've tried to connect it to the computer to restore it, but it doesn't connect to the computer.

 

Please if anyone knows how to fix this, that would be great.

 

Thank you. 

 

PS - Sorry, didn't realise I put "Problem" as the thread title! 

Message Edited by You on 07-01-2009 04:37 PM
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Hall of Famer II
sdgardne
Posts: 47,979
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem.

Hi there!

 

Here is the KB about that error message:

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16178&slic...

 

I realize the KB discusses the BOLD, but perhaps it's close enough.

 

Now, if the error is actually "523 app. error. Reset", then the fix is a bit harsher:

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11816&slic...

 

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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You
New Contributor
You
Posts: 8
Registered: ‎05-07-2009
My Device: Not Specified

Re: Problem.

Thanks but that didn't work, I try to do it and it says

 

"The desktop loader is unable to connect to the device.

 

You may need to enter the password on the device."

 

My phone has no password.

 

What is there to do now? Never having another Blackberry again. 

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You
New Contributor
You
Posts: 8
Registered: ‎05-07-2009
My Device: Not Specified

Re: Problem.

Oh WOW THANKYOU SO SO SOOO MUCH!!!

The bottom part worked!! THANKYOU, LIFE SAVER! haha

 

:smileyhappy:

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Hall of Famer II
sdgardne
Posts: 47,979
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Problem.

Excellent! You are welcome. Enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.