02-27-2013 08:53 AM
Hello, i think i have a problem with the key to unlocked my BB curve 9360. When I press the letter A for 2 seconds, the BB is locked. To unlock the BB, no button works. The only solution is to remove the battery!. As the lock button / unlocking seems defective, you would know the keys to use to unlock it. Thank you for your help.
03-05-2013 02:03 PM
Welcome to the BlackBerry® Support Community Forums.
To unlock the Key pad press the Lock Key at the top, please see here: http://docs.blackberry.com/en/smartphone_users/del
Let me know if you have any questions.