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champi3
Posts: 1
Registered: ‎02-27-2013
My Carrier: orange

Probleme locked unlocked key on 9360 curve

Hello, i think i have a problem with the key to unlocked my BB curve 9360. When I press the letter A for 2 seconds, the BB is locked. To unlock the BB, no button works. The only solution is to remove the battery!. As the lock button / unlocking seems defective, you would know the keys to use to unlock it. Thank you for your help.

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010

Re: Probleme locked unlocked key on 9360 curve

Hey Champi3,

Welcome to the BlackBerry® Support Community Forums.

To unlock the Key pad press the Lock Key Lock at the top, please see here:  http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Lock_your_device_61_1475041_11.jsp

 

Let me know if you have any questions.

Thanks.

-HB

 

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