Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
urpraneeth
Posts: 1
Registered: ‎11-04-2012
My Device: 9360
My Carrier: Vodafone

Problems with connecting to Wireless using BB 9360

Hi,

 

We have problems with BB 9360 connecting to our office wireless. The certificate is working on all other blackberry models like Curve 8520, BB 9900 & BB 9810 Torch except for the model 9360. Following error is displayed: “Failed to authenticate against the network” while trying to connect to the network. Kindly advise.

 

Regards,

Praneeth

Please use plain text.
Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Problems with connecting to Wireless using BB 9360

Hello urpraneeth

 

Welcome to the forums. 

 

This is a previously reported issue that is being investigated by the RIM development team. No resolution time frame is currently available.  Keep an eye on the below article for updates. 

 

Receiving error "Failed to connect to the network" when attempting to connect BlackBerry smartphone ...

 

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.