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BlackBerry® Curve™

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Clarash
Posts: 1
Registered: ‎07-28-2012
My Device: blackberry curve 8310 gps
My Carrier: personal

Problems with the battery charging and turning the BB on

Hi! I bought my blackberry two days ago and I charged it 24 hours. The thing is that there's a battery icon with a line crossing it rigth in the middle of the screen and I press the turning on button but it doesn't turn on. I need help, is it normal? Am I doing something wrong? I'd really apreciate if someone's help me!

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problems with the battery charging and turning the BB on

Hi Clarash,

 

Welcome to the Community,

 

The Battery icon with a line crossing or lightning bolt appear while we  charge a device battery ,It seems your Battery has completly drained out ,try to charge it for 3 to 4 hrs. but remember in between this don't try to power on your device after that try to power on if it fail than leave it for another 2 hrs. then try again and what happen.

 

If all fails as you told that the device is just 2 days old so the best bet will be go to point of sale from where you buyed that device and call for a replacement. And one thing more as our batteries are lithium ion batteries there is no need of charging it more than 3 to 4 hrs.

 

Good Luck

 

Prince


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