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BlackBerry® Curve™

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rownokmasud121
Posts: 1
Registered: ‎05-13-2013
My Device: MEXICO 1 Curve 8520

Reboot Problem

I have a BB Curve 8520. I have serious problem. My bb isn't start. When i pull the battery out & goes it again the reboot loader is going But in the 3/4 it stop, nothing move. I try to stay 2 hours or more than that but its doesn't work. How can I Solve this problem.............. Please Help>>>>>>>>>>>>>>>>>>:Help

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Reboot Problem

Hello rownokmasud121

 

Welcome to Support Forums

 

Have you recently installed any application before this Problem started ? Think carefully !

 

If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Application > locate and delete any newly installed 3rd party application , it might help in resolving your issue :

 

KB17877 : How to start a BlackBerry smartphone in Safe Mode

 

KB10040 :How to view or remove installed application on a blackberry smartphone

 

try it and let us know.

 

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