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BlackBerry® Curve™

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New Member
yungstarz
Posts: 1
Registered: ‎06-26-2012
My Carrier: o2

Restoring

Hey there, I click restore and my phone doesn't restore the last back up file?

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BlackBerry Technical Advisor
ViciousFerret
Posts: 3,344
Registered: ‎07-26-2010

Re: Restoring

Hey yungstarz,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Which data is not being restored?  Have you tried a different backup file?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Regular Contributor
AlexandraM
Posts: 72
Registered: ‎02-16-2012
My Carrier: Vodafone

Re: Restoring

If restoring via Blackberry Desktop Manager does not work for you, you may want to manually recover your data from your backup. Simply use a 3rd party software that would extract data from the backup, you can just transfer the files back to the device later on. Try Blackberry Backup Extractor, it extracts both IPD and BBB backup files and even encrypted backup files (you need to know the password though).

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