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New Member
Posts: 1
Registered: ‎07-01-2012
My Device: Curve 8520
My Carrier: Rogers

Retrieve a deleted SMS msg

I have a very important SMS message that was deleted from my phone after 30 days.  Can anyone offer any help on how I can retrieve that message??  Thanks.

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Retrieve a deleted SMS msg

Hello NatMel and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having SMS issues.

 

Did you backup your personal data recently? If not, then once a message is deleted it not possible to retrieve it.

 

If you need to save important messages, including SMS, on the message you can go to Menu>Save and it will be stored to your "Saved Messages" folder, even if you delete it from the main messages folder.

 

Your Saved Messages folder may be hidden. To check go to Menu>Show All on your home screen.

 

Hope this answers your question.

-HMthePirate

 

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