11-28-2012 03:10 PM
How can you retrieve text messages from the blackberry if the trackpad is broken and won't work?
12-03-2012 09:11 AM
Hello ctsully,
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
If this process fails to address the issue you could back up the device and restore the data to another BlackBerry smartphone as shown here:
How to back up and restore data to a new BlackBerry smartphone - http://www.blackberry.com/btsc/KB10339
We hope this helps.
Thank you.
-FB
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