10-21-2012 03:41 AM
hi. My sms data is automatically deleted... I am unable to find my old sms's,
i did not delete any message... Nd my fone is password protected....
Anybody guide me wht to do now... Nd how to get backup of them....
Thanx in advance...
10-21-2012 04:29 AM
From your main inbox, go to options - message display and action - go to the verybottom and check how long yourphone is keeping messages for. The default is 30 days only
10-21-2012 05:17 AM
10-21-2012 08:16 AM
Hello neerajluthra
Welcome to BlackBerry Support Community Forums
If you had already set your message setting to keep it forever but even after that your messages are got deleted then have a look at this Knowledge Base Article and see if that helps :
KB14213 : Call logs, SMS text messages , and email messages are deleted from the BlackBerry Smartphone.
So always do you backup using BlackBerry Deskrop Software or BlackBerry Protect for such situations.
Prince
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