10-21-2012 03:41 AM
hi. My sms data is automatically deleted... I am unable to find my old sms's,
i did not delete any message... Nd my fone is password protected....
Anybody guide me wht to do now... Nd how to get backup of them....
Thanx in advance...
10-21-2012 08:16 AM
Welcome to BlackBerry Support Community Forums
If you had already set your message setting to keep it forever but even after that your messages are got deleted then have a look at this Knowledge Base Article and see if that helps :
KB14213 : Call logs, SMS text messages , and email messages are deleted from the BlackBerry Smartphone.
So always do you backup using BlackBerry Deskrop Software or BlackBerry Protect for such situations.
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