Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
New Member
radyant1
Posts: 1
Registered: 07-18-2008

SMS and Email Messages while on the Phone

I can't get or send any sms or email messages while I'm talking on the phone.  I have the 8330.  Is this normal?  Is there anyway to fix that?
Please use plain text.
Contributor
edjm
Posts: 28
Registered: 07-15-2008

Re: SMS and Email Messages while on the Phone

[ Edited ]

This is carrier and coverage/technology dependent. To be able to send/receive messages while on a voice call you must have an EVDO signal ("1XEV" indicator will be displayed). If you only have a 1x or 1X indicator you will not be able to do both activities at the same time.

Message Edited by edjm on 07-18-2008 12:50 PM
Please use plain text.
Elite II
tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: SMS and Email Messages while on the Phone

The above mention post explains how both SMS and Phone can be used in CDMA network. In GSM you can olny have this option if your are in 3G/HSDPA network.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the KUDOS star on the left if the post deserves credit

Please use plain text.
Contributor
edjm
Posts: 28
Registered: 07-15-2008

Re: SMS and Email Messages while on the Phone


tanzim wrote:
The above mention post explains how both SMS and Phone can be used in CDMA network. In GSM you can olny have this option if your are in 3G/HSDPA network.

For the original poster -- just to be clear, your 8330 is a CDMA phone, so you will be looking for the 1XEV coverage indicator.

Please use plain text.