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BlackBerry® Curve™

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meowmeowmetalhead
Posts: 1
Registered: ‎05-03-2014
My Device: Curve 8530
My Carrier: Virgin Mobile

SMS icon gone

The SMS icon on my Curve 8530 has vanished. When the problem first presented, I got an error message saying "uncaught exception: index 3 >= 3". I am able to send SMS messages through my contact list but cannot get into my text folder, view old texts, or receive new texts. Have tried "show all icons" and resetting (multiple times); no effect. Any other suggestions on how to fix this?

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Forums Advisor I
arthur72
Posts: 715
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3175), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: SMS icon gone

Hello meowmeowmetalhead

 

Icons missing on the BlackBerry smartphone after uncaught exceptions

 

I'd remove SD card during battery pull to see if it will fix the issue. Try battery pull when your phone is powered ON also.

 

Good luck and let us know the result. 

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