08-14-2013 04:16 AM
I wonder if anyone can urgently help me here? I have a Blackberry Curve and I am with Cell C. For the past 3 days I can't send an SMS. The sms gives me a red cross with the message "Network out of Order". I have sufficient airtime and sms bundles, so its not that. I have also taken out the battery and rebooted the phone, but to no avail. I have not changed any settings as I don't want to possibly cause more damage, unless I have to.
Your urgent response would be highly appreciated.
Thank you in advance.
08-14-2013 07:45 AM
Welcome to BlackBerry Support Forums
Do you recieve the same error while using the same SIM on any other mobile ?
Can you try this Knowledge Base Article related to this issue :
KB13324 : Network out of order error message received when sending an SMS message
If issue persists then you can replace your SIM with a new one .
08-14-2013 08:05 AM
First of all, no I haven't tried my sim on another mobile.
Secondly, when I followed the steps of the knowledge base article and I get to "Network to send over" I do not have a gprs option, but the following four options:
Circuit Switched Preferred
Packet Switched Preferred; and
08-14-2013 08:22 AM
Then please try that SIM on another mobile , it will let you know if the problem is within your SIM account or the problem is on your Carrier's end .