09-30-2013 04:27 AM
Hi, i have a curve 9360 that i got 2 weeks ago and ever since i got it i cant seem to scroll down in only text messages, i can scroll up just fine and i can scroll down maybe a line or two then it just gets stuck and puts the cursor in text box thing where u can type your message, and it doesnt help if i try to go back to the history and go down again as its still stuck. Ive read the method of going to "view" and clicking the message there for that contact but that doesnt help one bit as that just goes to the most received message.
10-02-2013 07:19 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest following the steps in this KB article to fix the trackpad scrolling: www.blackberry.com/btsc/KB29640
Let me know if the issue still persists.
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