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Contributor
Posts: 28
Registered: ‎09-07-2012
My Device: BlackBerry Curve-9300
My Carrier: Airtel

Security wipe help

i want to know whether it is possible to configure e-mails after wiping out e-mail's ,contacts etc.., using security wipe.

 

Thanks. 

Posts: 89,206
Likes: 23,756
Solutions: 6,115
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Security wipe help


rajkannan90 wrote:

i want to know whether it is possible to configure e-mails after wiping out e-mail's ,contacts etc.., using security wipe.. 


Yes, absolutely it is.

 

I did it to my device last week. Security Wipe > enter my BlackBerry ID to resync my mail accounts > back in business.




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Contributor
Posts: 28
Registered: ‎09-07-2012
My Device: BlackBerry Curve-9300
My Carrier: Airtel

Re: Security wipe help

Thanks for your reply.

i want to know apart from e-mail whether my phone contacts will remain or together both will be wiped out and if so how to restore the conatcts.
Posts: 89,206
Likes: 23,756
Solutions: 6,115
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Security wipe help

  • Make a backup first, using the BlackBerry Desktop Software.
  • Confirm the backup file is on your PC.
  • Perform the wipe.
  • Connect again to the PC > run the Desktop Software > Device > Restore, and restore all or select only the databases (Address Book, etc.) you wish to restore by choosing only those.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code