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New Contributor
Posts: 4
Registered: ‎07-23-2011
My Device: blaclberry curve 9330

Sending a video from my computer to blackberry curve 9330

I sent a video I made on my comp0uter to my blackberry via windows media player. When I go to show it on my phone it tells me that "this video portion of the media being played uses an unsupported format". I have a media card in the phone. Is there any fix to this?

Posts: 88,209
Likes: 23,544
Solutions: 6,071
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending a video from my computer to blackberry curve 9330

So what's the format of the video?

KB15743 Supported media types available for playback using the Roxio Media Manager for BlackBerry smartphones

KB05419 How to convert audio and video files for the media application on BlackBerry smartphones




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New Contributor
Posts: 4
Registered: ‎07-23-2011
My Device: blaclberry curve 9330

Re: Sending a video from my computer to blackberry curve 9330

i took the video on the webcam that is built into my computer(dell webcam)

Posts: 88,209
Likes: 23,544
Solutions: 6,071
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending a video from my computer to blackberry curve 9330

Ok, well that's not a format, that was your process.

 

See the links above, read them, it'll explain what you need.




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New Contributor
Posts: 4
Registered: ‎07-23-2011
My Device: blaclberry curve 9330

Re: Sending a video from my computer to blackberry curve 9330

it was sent thru windows media player, i am sorry, not computer savvy.

Posts: 88,209
Likes: 23,544
Solutions: 6,071
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending a video from my computer to blackberry curve 9330

Yep, ok.

 

Apparently then it is not of the right format.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
Posts: 36
Registered: ‎07-23-2011
My Device: Blackberry Curve 8520

Re: Sending a video from my computer to blackberry curve 9330

I think its because the Curve doesn't support .wmv files, so I'd recommend that you convert it to something else like .mp4 or .3gp, or you could google iOrgSoft BlackBerry Video Converter download it and it will do it for you.
In the rare case that I manage to help you, plez give kudos :smileyvery-happy:
Contributor
Posts: 36
Registered: ‎07-23-2011
My Device: Blackberry Curve 8520

Re: Sending a video from my computer to blackberry curve 9330

It's because the Curve doesn't support .wmv files, so I'd recommend that you convert it to something else like .mp4 or .3gp, or you could google iOrgSoft BlackBerry Video Converter download it and it will do it for you.
In the rare case that I manage to help you, plez give kudos :smileyvery-happy:
New Contributor
Posts: 4
Registered: ‎07-23-2011
My Device: blaclberry curve 9330

Re: Sending a video from my computer to blackberry curve 9330

i figured it out, i downloaded the blacberry desktop manager onto my computer, transferred the file and then synced the phone. Thanks for all the help, the links really expalined how to do it.

 

Posts: 88,209
Likes: 23,544
Solutions: 6,071
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sending a video from my computer to blackberry curve 9330

Hey, glad you got it, you're welcome.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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