BlackBerry® Curve™

[dannars]

Hi everyone, I do a hard reset or delete my device (Curve 8320) and the phone missing or delete several service book, I compare with other Curve 8320 and missing a lot of book services. What can I do to fix it? I have a problem to connect to Facebook, Google Maps, others. Is it possible that is the problem?  Service book missing? Do I have to call my carrier (Movistar Venezuela)?

List of current service book:

WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,BrowserConfig,MMS

List of service book on other 8320:

YHO,BBIMConfig,BBIMConfig,BBIM,BBIM,BBIMConfig,CMIME,CICAL,

CMIME,CICAL,KEYNEGO,KEYNEGO,WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,

BrowserConfig,MMS,IPPP,BrowserConfig,LbsConfig,OTASL,BrowserConfig,BrowserConfig,

IPPP,PROVISIONING,BBIM

How can I do to fix it?

[JSanders Resident Expert]

1. Options > Advanced > Host Routing Table > Menu > Register.

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

[dannars]

Hi JSanders, thanks for reply, I did those step and does not appears all service book.. any idea?

Best regards,

[JSanders Resident Expert]

Call your carrier and ask them to disable your BlackBerry Data Plan, then re-enable it.

[Jazzfather]

I"m  having this same problem with the same model phone did you get it fixed.

[gvbdad]

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Jazzfather wrote:

I"m  having this same problem with the same model phone did you get it fixed.

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Try the steps listed in this thread by J.   This Should take care of the problem

[Jazzfather]

Yea i tried the steps that J posted. When i called my carrier then told me to do the same thing but nothing happened it all happed after i did a device  wiped.

[mdt205]

Did you resolve this? I have the same problem.

[sskhan]

i also have service book missing i have tried to advance host routing table and sent the message reboot the set it didnt work help and i have no browser settings how can i