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BlackBerry® Curve™

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New Contributor
rabuster
Posts: 2
Registered: ‎06-03-2008
My Device: Not Specified

Setting up personal email account

I just got my Blackberry and am trying to set up my personal email on the phone. There is no email icon to set up personal email. I went online to set it up from there and had to register by entering my PIN and IMEI. I know I entered the correct numbers, but got an error message saying the numbers were incorrect. I'm at a loss as to how to solve this problem. Any ideas?
Forums Advisor III
bumblepie
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: Setting up personal email account

Make Sure you are getting the IMEI and PIN from the Options > Status Menu..
***************************************************************************************************
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
New Contributor
rabuster
Posts: 2
Registered: ‎06-03-2008
My Device: Not Specified

Re: Setting up personal email account

I did. And when that didn't work, I got the info from the back of the phone, under the battery. I tried inputting the information both with the dots and without. I haev exhausted the obvious options.
Forums Advisor III
bumblepie
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: Setting up personal email account

IMEI number without the dots.

 

Call your Carrier, they will be able to set it up over the phone from their end.

***************************************************************************************************
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
New Contributor
LeeBates
Posts: 7
Registered: ‎06-02-2008
My Device: Not Specified

Re: Setting up personal email account

I had to create a new login (my PIN and ID did not work either).  Then I created an email address.  Then I finally managed to get my regular email address registered.