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New Contributor
nandagaurav
Posts: 5
Registered: ‎11-21-2010
My Device: 9300
My Carrier: Vodafone

Showing Insert Sim Card while charging

 

I bought a new blackberry and new sim card but when I plug my BB to electricity for charging then it automatically go offline and show insert sim card. I try charge with my laptop but problem remain same.
 

 

To come online on vodafone network I need to restart BB after un-pluged to charging.


Anybody know the solution? please share with me.

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Hall of Famer II
sdgardne
Posts: 46,973
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Showing Insert Sim Card while charging

Hi and Welcome to the Forums!

 

I would recommend reseating (removing, re-inserting) your SIM. If the behavior continues, I would recommend taking it back for formal evaluation.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
nandagaurav
Posts: 5
Registered: ‎11-21-2010
My Device: 9300
My Carrier: Vodafone

Re: Showing Insert Sim Card while charging

Hi

 

Thanks for your comments.

 

I try reseting many times. I purchase new Sim for that reason but problem remain same. This problem I am facing from first day of purchase.

 

Thanks

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Hall of Famer II
sdgardne
Posts: 46,973
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Showing Insert Sim Card while charging

Hence, my second recommendation stands...take it back.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
nandagaurav
Posts: 5
Registered: ‎11-21-2010
My Device: 9300
My Carrier: Vodafone

Re: Showing Insert Sim Card while charging

Okay!

 

Thanks for suggestion :smileyhappy:

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New Contributor
nandagaurav
Posts: 5
Registered: ‎11-21-2010
My Device: 9300
My Carrier: Vodafone

Re: Showing Insert Sim Card while charging

Now it showing while charging Sim card error..any idea!

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