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BlackBerry® Curve™

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Contributor
tariwhite
Posts: 12
Registered: ‎09-04-2009
My Device: Not Specified

Side volume keys and left convenience key not working!!!

Hi guys,

I have recently purchased a 8900 Curve and love it, but I'm having some trouble with my convenience keys on the sides of my device not working. The main convenience key on the right does work, however the volume keys on the right do not work and neither does the left convenience key. This is, needless to say, very inconvenient for me.

 

Any suggestions on why this would be occuring?

 

If this is not able to be fixed, is there any way to alter the volume without using the side keys?

 

Thanks in advance.

Tari

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Side volume keys and left convenience key not working!!!

Remove the battery of your device while you're phone is turned on and replace it back. Now observe the behavior of the convenience keys.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

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Contributor
tariwhite
Posts: 12
Registered: ‎09-04-2009
My Device: Not Specified

Re: Side volume keys and left convenience key not working!!!

I'm afraid pulling the battery has not worked, the convenience key on the left and the volume keys still do not work at all.
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Contributor
tariwhite
Posts: 12
Registered: ‎09-04-2009
My Device: Not Specified

Re: Side volume keys and left convenience key not working!!!

Anybody from RIM there to help?

$1000 NZD is a lot to spend on a phone you know?

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Visitor
rikspier
Posts: 1
Registered: ‎06-26-2008
My Device: Not Specified

Re: Side volume keys and left convenience key not working!!!

same problem for me with the curve 2.  can't lock phone with left key.  very inconvenient!  happened since downloading yesterday's new OS from bb.  help!!!

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JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Side volume keys and left convenience key not working!!!

rikspier, try using the lock button at the top left of the device.

 




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Visitor
vee3000
Posts: 1
Registered: ‎04-27-2010
My Device: 8900
My Carrier: Vodafone

Re: Side volume keys and left convenience key not working!!!

Hi Tariwhite,

 

Have you had any joy with this?

I have the same problem and RIM doesn’t seem to be interested…

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New Contributor
EricC1001
Posts: 3
Registered: ‎07-13-2010
My Device: Blackberry Bold 9650
My Carrier: Verizon

Re: Side volume keys and left convenience key not working!!!

[ Edited ]

I solved this myself and couldn't find the delete post button, sorry.

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New Member
jnunez1080
Posts: 1
Registered: ‎07-31-2010
My Device: Curve 8900
My Carrier: T-Mobile

Re: Side volume keys and left convenience key not working!!!

Well i have the same issue...my volume key isnt working but my question is..is there an alternate way of increasing the media volume without using the volume keys?

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Contributor
tariwhite
Posts: 12
Registered: ‎09-04-2009
My Device: Not Specified

Re: Side volume keys and left convenience key not working!!!

Sorry, I have not been on here for a little while.

There was no solution that was forthcoming for me. The problem was solved by replacing the handset, which was under warranty.

 

As far as I know there is no other way to increase media volume either. Sorry guys. Seems like a right f*** up, this issue.

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