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New Contributor
TheLittleWaster
Posts: 8
Registered: ‎11-15-2009
My Device: Blackberry Bold 9780

Re: Side volume keys and left convenience key not working!!!

I'm having a similar issue with the lock key on the top left of the device, I downloaded the latest software today, prior to that I was able to hold the lock key and when I wanted to get back into the handset it would ask for my password, since the s/w download, it just locks the keypad, getting back in it doesn't ask for the password, the only way I can lock it like before is to use the 'password lock' icon in the menu, which is a faff on, any advice?

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sdgardne
Posts: 48,761
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Side volume keys and left convenience key not working!!!

 


TheLittleWaster wrote:

I'm having a similar issue with the lock key on the top left of the device, I downloaded the latest software today, prior to that I was able to hold the lock key and when I wanted to get back into the handset it would ask for my password, since the s/w download, it just locks the keypad, getting back in it doesn't ask for the password, the only way I can lock it like before is to use the 'password lock' icon in the menu, which is a faff on, any advice?


 

Hello,

 

No...there is no advice, for there is nothing broken. The function of that key was changed in the core OS. You now must use the "Password Lock" icon on the homescreen.

 

Cheers!


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New Contributor
TheLittleWaster
Posts: 8
Registered: ‎11-15-2009
My Device: Blackberry Bold 9780

Re: Side volume keys and left convenience key not working!!!

this is what I thought, but my partner has the same handset, with the same OS, and that function works like it used to, pressing the lock key at the top, it asks for the device password when one wants to get back into the menu etc. it's puzzling. :smileyindifferent: