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BlackBerry® Curve™

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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Well I had the problem for a month only in september last year. And it will be a month soon since the problem started in May this year. I am hoping that within a week, the networks and RIM would have solved the situation.
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Contributor
Not2serious
Posts: 11
Registered: ‎06-12-2012
My Device: 9300 curve 3G

Re: Slow download speed

Ohh!k so it comes and go coz I thought its a perminent thing nah then let me wait then
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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: Slow download speed

Hello,

I believe the problems lies within the service books.

1.Go to options (the spanner icon found on your home screen)

2. In OS5 click on "advanced" and scroll down to "service books"

3. Find "blackberry internet browsing service 2" and delete.

4. For OS6+7, once you are in "options" screen type "ser" or "service", this will bring up service books tab and now STEP 3.

5. DO NOT REBOOT or switch off phone.
This will replace the service book.

NB: you will need to peroidically to do this when severe sluggishness is noticed. When the carrier re-freshes the network server all service books are pushed over to your phone again. Forcing you to find and delete this service book.

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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Thanks, I tried it. Had lightning fast internet but it makes you pay for internet usage. If I wasn't using Blackberry Internet Service it would have made more sense to delete the service book.
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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Which goes to show that the problem is not the phone but the Blackberry Internet Service we subscribe to. It is up to the networks we use to contact Blackberry to sort the problem out
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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: Slow download speed

Hello,

Please note I said "blackberry internet browsing service 2.

If you scroll through all service books you will find another service book called "blackberry internet browsing service".....leave this in place ..don't delete.......no charges will be incurred......
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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Thanks but our South African Blackberry's do not have the 2nd option. We only have the first one. But you can delete and undelete as I did.
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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: Slow download speed

I am in south africa and just checked my MTN released BB 9360 and its there again.

 

Sometimes you will not see "2" you need click on both entries and one will say 2.

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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Thanks mate but unfortunately I only have one on my 9300
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Contributor
Historymaker
Posts: 31
Registered: ‎09-06-2011
My Device: Blackberry 9300 3g

Re: Slow download speed

Dear users
Please tell me what versions of the Blackberry operating system are you'll using and if it has the slow internet. I keep getting told by my network to update my software. I am using V5 operating system.
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