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BlackBerry® Curve™

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atticusnoble
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atticusnoble
Posts: 8
Registered: ‎02-28-2011
My Carrier: Bell

Software Update - Freezes - Curve 9300

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‎07-31-2011 09:48 PM

I have been trying to complete the software update for BB Curve 9300 but it is locked with a message = "Update requires additional memory. Removing older data."

 

This message has been on for close to 12 hours!

 

How do I stop this. All keys are locked. I can turn off the phone but when I turn it back on I get the same message.

 

Assistance please!!

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atticusnoble
New Contributor
atticusnoble
Posts: 8
Registered: ‎02-28-2011
My Carrier: Bell

Re: Software Update - Freezes - Curve 9300

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‎07-31-2011 10:04 PM

Update - the screen went white and said (I believe as the text was very small) App err. I turned off the phone and all seems OK. EXCEPT the update icon still shows a star - and shows download is complete - but I need to install it and I don't want to do this as I don't want my phone locked up again for another 12 hours. It is the update 6.0 Bundle 2647.

 

Guidance please!

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