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I just performed a software update on my phone wirelessly. It went through the entire process and now I've lost all my messages and contacts including my BBM messages and contacts. Most of my pictures are gone as well, oddly two are still there. And I'm not able to connect a mobile network or wi-fi. When I try to it says "Wireless radio cannot be turned on."
If you have connected your device to your PC at some point, a backup might have been created. It worth checking to see if a previous backup has been made. Try searching for IPD or BBB files. If you need to extract them, Blackberry Backup Extractor can help.
