11-20-2012 02:03 PM
So I've just got around to updating my 9360 to what I think is 7.1
After I deleted the unused languages and created space for it, the phone started a data back up But when it got to 15% it just stopped and didn't move, I left it all evening (so about 4hrs) and still nothing, so I turned it off and took the battery out. I put it back in again and the back up started again, but this time it got to 8% and stopped , I left it over night but nothing.
Any ideas? Because the phone is rendered useless until this is finished. Oh and also, I've tried plugging it in to mycomputer to updatethrough the software but obviously it won't connect
Solved! Go to Solution.
11-20-2012 02:43 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
11-20-2012 07:59 PM
Well the first one one looked promising, but then when I pressed update, it prompted me to 'repair' which I don't fancy doing because it'll delete all my stuff.
And the second one, I can't get past the first step, I can't start the device in safe mode. I tried both methods but it just carries on starting upas usual, then straight onto frozen 8%