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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎08-02-2008
My Device: Not Specified

Sometimes i can't answer my Blackberry Curve!

On a number of occasions, I am unable to answer my ringing phone.  This usually happens when I've put the phone in standby mode and more often when it's been in standby for a while.  But not always.


The display shows who is calling and I can hit the "ignore" button but it doesn't react to the answer button.  The phone display works and I can use the track ball, but I can't select anything.  My only recourse is to wait for the ringing to end and then I can turn the phone off and turn it back on again.  After doing that my Curve works fine.  


It's extremely frustrating to not be able to answer incoming calls!!


Anyone else experience this and solve for it?



Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Sometimes i can't answer my Blackberry Curve!

Hi and Welcome to the forums!

Sometimes digital devices can be corrected by pulling the battery while the phone is on, leave it out for 30 seconds or longer, and then put it back in. It is a common solution on this forum.

Let me know if this helps!


By the way, is pseudonym a pseudonym for your real name?  Couldn't resist Smiley Happy



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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Sometimes i can't answer my Blackberry Curve!

It sounds like the phone may be hanging doing something else.  It happened to me several times also.  I receive RSS feeds to my Curve and had them updating every 30 mins.  When I changed the feeds to manually refresh, I stopped getting the hanging effect.  Try not to have too many programs automatically running on the device.  This will slow it down and cause extra problems.
Stevie Ray! 1954-1990

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