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BlackBerry® Curve™

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Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Status Message not visible to BBM contacts

Hi. My son is using the Curve 8900 (ver 5.0.0.411).

His status messages on BBM can never be seen by anyone. 

I have removed the battery and restarted many times but it's made no difference at all..

Any idea what could be the problem??

Thanx in advance...

Forums Veteran I
stevels400
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681

Re: Status Message not visible to BBM contacts

How many contacts does he have?

 

Has he downloaded an app recently before which his status was showing?

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Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Re: Status Message not visible to BBM contacts

Hi. He has 130 contacts. This problem is there since about 3-4 months.

He doesn't have App World on his mobile so he has not downloaded any app anytime.

HIs friends also have as many or more contacts but their status messages are visible to others.

Thanx for your help..

Forums Veteran I
stevels400
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681

Re: Status Message not visible to BBM contacts

My research suggested that more than 100 BBM contacts could cause status not to be displayed.

 

I will have to have another think. Hopefully someone better versed in BBM will come along soon.

 

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Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Re: Status Message not visible to BBM contacts

Yes, even i have heard that there could be a problem if one had too many contacts but his friends all  have that many and their statuses are visible..

Anyways thanks and please let me know if u do come up with anything..

Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Re: Status Message not visible to BBM contacts

no solutions anyone??? my son won't let me rest in peace....

anyone else having the same problem??

Forums Veteran I
stevels400
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681

Re: Status Message not visible to BBM contacts

I assume he has a data plan?

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Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Re: Status Message not visible to BBM contacts

Hi. He's got a data plan just for BBM. No web browsing.

In any case, his status updates were visible upto a few months back.

 

Forums Veteran I
stevels400
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681

Re: Status Message not visible to BBM contacts

It will be worth trying a wipe and reinstall of the software. The following link refers to the Storm, but the process should help you but backup before you start.

 

http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...

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Contributor
sandy66
Posts: 18
Registered: ‎03-01-2011
My Device: Torch 9800

Re: Status Message not visible to BBM contacts

Hi. I think it's safer to wait and watch. I would rather not reinstall it myself.

If some major problem comes up, then will see.

Thanks anyways..