02-24-2013 12:11 PM
02-24-2013 01:12 PM
Hi and Welcome to the Community!
Please refer to this:
But, what is likely to have happened is that the password was entered wrongly too many times, and the device did wipe your data clean...and the person has started over with a new and clean BB. The invite is, I agree strange -- but there are likely many reasons it came through as it did. But, if your password was strong, then your data should have been safe. In any event, all you can do is discussed in that linked post.
Of course, to be prudent, you would want to change all passwords on all systems that you stored on the device...
02-24-2013 01:51 PM
02-24-2013 01:59 PM
Without access to the device, there is no way to do anything but guess. Further, even if what you suspect did happen, the linked post above still contains all that you can do at this point.
What you really need to do is convince your carrier to blacklist that BB PIN as a stolen device...done properly, that would prevent any carrier in the world from providing that device with any BB-proprietary services at all, including BBM. Just blocking the phone number only blocks the use of voice services...but does nothing about data services. If your carrier cannot or will not do so, then you might want to consider paying to make your request directly to BlackBerry...you would do that via Incident Support:
Since you are indeed highly concerned, then you need to do as I already said...change all of your passwords everywhere, and perhaps even warn all of your contacts of this situation. But we simply cannot reverse engineer "why" this might have happened...indeed, we can't even know for sure that it happened at all...we have no access to anything that would provide any firm diagnosis in this matter.
Everything here is guesswork, supposition, and deduction...and does not serve to change the outcome. Only by you now doing those recommended actions can the damage be minimized.
02-25-2013 05:07 AM
02-25-2013 09:05 AM