04-29-2013 10:25 PM
I hope someone can help me out. I have a new blackberry 8900 javelin (have like 4 months of use) and some strange marks appeared on the screen. They are small marks, but they don't disappear. I had the same problem with my last curve 8900 (I had 3 8900 models) but last time, the marks disappeared in a few days. Those on mine are not disappearing. I know it's not a liquid crystal leak, it's a malfunction or something, because the mark had a different shape in a few days ago. Here are some pictures i took to show the problem.
hope someone can help me out!
05-01-2013 11:34 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Those marks are definitely hardware/lcd screen related. I would suggest contacting your network service provider or point of sale for repair options as this is not software related.
Let me know if you have any more questions.
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