12-27-2012 12:45 PM
Hi, guys please help, am very frustrated as I am not able to make or receive any calls or sms's. Everytime I try, i receive an immediate message saying " supplementary service error. or "call failed". When everybody else calls me it goes straight to voicemail.
I tried the battery pull, I did the security wipe, I called the service provider, nothing seems to work. has any of you ever experienced this? what did you do? please advice.
Under "manage connections" on the main menu, i checked the "service status" and it says not connected under "mobile voice". Other applications work very well, such as facebook, whatsapp, bbm and google talk.
12-27-2012 02:36 PM
Welcome to BlackBerry Support Forums
There are no specific workaround regarding this error but From what I have noticed in most cases this " supplementary Service error " is resolved after replacing a new SIM , So I prefer you should try that option Or if your device is still under warranty contact your service provider.