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BlackBerry® Curve™

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New Contributor
Posts: 3
Registered: ‎04-28-2013
My Device: Curve Model unknown
My Carrier: t-mobile

Switching back to Curve

My wife and I have Samsung smart phones through T-Mobile. She would like to switch back to her Blackberry Curve. I have put in a new battery and the SIM card from her Samsung but nothing happens. Do I need a different SIM card from T-Mobile? If the Curve is just dead, I am going to buy her one from e-bay but I want to be sure that I have done everything properly. Gordon
Hall of Famer II
Posts: 50,914
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Switching back to Curve

Hi and Welcome to the Community!

 

If, as you say, "nothing happens" on the Curve, then you first need to get it powering up before you even consider shifting services over to it...

 



Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 3
Registered: ‎04-28-2013
My Device: Curve Model unknown
My Carrier: t-mobile

Re: Switching back to Curve

Tried both with no resul.  I am assuming from your reponse that I should be able to use the same Sim card from the Samsung.

 

Thank you very much for such a prompt and helpful response.  It helped me narrow down my problems.

 

Gordon

Hall of Famer II
Posts: 50,914
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Switching back to Curve

I have no way to know if it should or should not be able to use that SIM card...and, at this point, that is not even relevant to me. All I am focused on is getting the BB to power up, SIM or no SIM, it matters not...if it won't power up, then nothing else matters.

From all you've so far said, it won't power up under any circumstances. So that means it's a useless device. Your only recourse would be to have a qualified BB hardware technician take a look at it.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code