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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎01-15-2014
My Device: curve 9360
My Carrier: rogers


I have a new Q10 and I am trying to transfer everything over from my curve, the 10 is asking me for my bbid and I can't remember my password or recovery question.  My carrier is of no help at all!  I have checked under device but it comes up "unable to access account"  Can anyone help?  SO frustrated


All Replies
Hall of Famer II
Posts: 53,976
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Switching

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

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