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New Member
momp
Posts: 2
Registered: ‎05-20-2009

Synch set up-Outlook not detected

I'm trying to set-up the synchronization of my BB with Outlook, but the Blackberry Desktop software isn't detecting Outlook and giving it as a sync option (gives Yahoo, ASCII, Outlook Express).
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Hall of Famer II
sdgardne
Posts: 39,132
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Synch set up-Outlook not detected

Hi and Welcome to the Forums!

 

I know this will sound uber-simple, but is Outlook already running when you start the DM configuration? And, what version of Outlook is it?


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Forums Veteran I
drizzt09
Posts: 2,087
Registered: ‎03-11-2009

Re: Synch set up-Outlook not detected

outlook needs to be installed and needs to be the default email program

if its outlook 2000 you need to use an older version of DTM

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14763&sliceId=1&docTy...

 

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