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Regular Contributor
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

System Update

I tried to do a system update for my curve 9360 but the blackberry software kept saying 'there is no update available...' I was able to do this for my curve 9300 on the same day, so why do I have this problem?

Posts: 89,767
Likes: 23,826
Solutions: 6,134
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: System Update

What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.6.0.x.xxx", What is yours?





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Regular Contributor
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: System Update

Its v7.1.0.714
Posts: 89,767
Likes: 23,826
Solutions: 6,134
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: System Update

7.1.0.714 may be the latest OS release from Tmobile for the 9360... have you asked Tmobile?

Is this Tmobile UK, USA or DE or ?

 

And, the 9360 and the 9300 will not have the OS release... the 9300 is an OS 6 device.




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Regular Contributor
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: System Update

No I thought I'd be able to receive a quick solution here. I'm in the UK.

Does this mean I cannot use the same bb software with both?
Posts: 89,767
Likes: 23,826
Solutions: 6,134
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: System Update


wfreddie wrote:

Does this mean I cannot use the same bb software with both?

Absolutely not... the 9300 is an OS 6 device.

the 9360 is an OS7/7.1 device.




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Regular Contributor
Posts: 77
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: System Update

So how wud i go about doing a system update on my 9360

Posts: 89,767
Likes: 23,826
Solutions: 6,134
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: System Update

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.

See the link below for the download, and follow these simple installation instructions.

StarHub_9360_7.1.0.794 : Software For BlackBerry® Curve™ 9360


Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.

Note: Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about. Please read more information on that here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html




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