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BlackBerry® Curve™

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New Contributor
VirajR
Posts: 2
Registered: ‎11-10-2012
My Device: BlackBerry Curve 9220
My Carrier: Vodafone

Technical issue with my Blckberry Curve 9220

I have bought this new blackberry curve 9220 3 mths back & now the handset has issues with restarting & going dead again & again. Whenever i insert my sim card in the handset it keeps on restarting & goes dead. Need urgent solution for this. Regards Viraj R 9820676377 Mumbai India
Viraj R
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Technical issue with my Blckberry Curve 9220

Hi VirajR

 

Welcome to BlackBerry Support Community Forums

 

 

If you have any media card on your device then remove it and see if that helps.Otherwise Perform a Clean Reload of your device Software to rule out any software issue :

 

KB29847 : BlackBerry Desktop Software is not required to perform a clean reload of the BlackBerry Smartphone.

 

But always Backup First. Please Try it and let us know .

 

Prince

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Click " Like " if you want to Thank someone.

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___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
VirajR
Posts: 2
Registered: ‎11-10-2012
My Device: BlackBerry Curve 9220
My Carrier: Vodafone

Re: Technical issue with my Blckberry Curve 9220

How to reload the software, please suggest for any download link available.
Viraj R
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Technical issue with my Blckberry Curve 9220

Hi VirajR

 

 

                   Click on the KB it contain all relevent information and links to download the OS pack.Let us know if you feel any problem.

 

KB29847 : BlackBerry Desktop Software is not required to perform a clean reload of the BlackBerry Smartphone

 

 

Prince

__________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.