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New Contributor
Pej26
Posts: 8
Registered: ‎04-26-2011
My Device: Curve 8520
My Carrier: don't know what this is
Accepted Solution

Texting text has disappeared!

I don't know what I have done!  Have been using my Blackberry quite happily for several years but suddenly the text has disappeared.  I can see the text as I input it, but after Send, I cannot see it in the box above which is all greyed out.  If I receive a text, I can see the first few words in preview but when I open it, the text is not there!  Have looked on my Blackberry (9315/9320 Software 7.1) for help to see if I have pressed or something I shouldn't but can't find anything.  Have turned off and left for half an hour to see if that fixed it but it didn't. 

 

Email is fine.  Everything else is fine.  Don't think the phone knows about this awful snow!  Please can someone help me?

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Texting text has disappeared!


Pej26 wrote:

Have turned off and left for half an hour to see if that fixed it but it didn't. 


Hello,

 

Rather than that...Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Pej26
Posts: 8
Registered: ‎04-26-2011
My Device: Curve 8520
My Carrier: don't know what this is

Re: Texting text has disappeared!

Coo that was a bit scary but it worked.  Thank you so very much.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Texting text has disappeared!

You are welcome...but don't be scared of it, for it is quite often the right thing to do.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.