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BlackBerry® Curve™

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New Contributor
nikkix
Posts: 3
Registered: ‎04-12-2013
My Device: Blackberry Curve 9300
My Carrier: T-Mobile

Texts won't deliver to someone but everyone else the message delivers to as soon as it's sent.

Hey was wondering if anyone could help me ready to fire this curve out the window!!!!!! It's been playing up for a couple of months now, whenever I sent a text to someone on my phonebook it doesn't deliver for absolute ages the little D doesn't come up, and i'm not sure they're even getting my texts at all now even when it does say delivered as its been so long, I can text anyone else in my phonebook and it delivers immediately anyone else had this problem with the Curve 9300 ?

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Hall of Famer II
sdgardne
Posts: 47,030
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Texts won't deliver to someone but everyone else the message delivers to as soon as it's sent.

Hello,

Given that the problem is with just one contact, and others work fine, then it can only be deduced that the problem is somewhere between your carrier and the recipients device. If your carrier is having difficulty delivering SMS messages to the recipients carrier, then that could account for the delay. If the recipients carrier is having difficulty delivering to the recipients device, then that could account for the delay. Given that you can send just fine to others, I would not deduce that you have any issues...rather the issues are elsewhere, in the path to this one recipient.

Consequently, I'd recommend you ring up your carrier for formal assistance. Perhaps they can trace where the issue lies. Also, the recipient could lodge a support query to their carrier as well.

In any event...SMS is a purely voice-level service, not dependent on any of the BB service infrastructure at all.

Good luck!

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
nikkix
Posts: 3
Registered: ‎04-12-2013
My Device: Blackberry Curve 9300
My Carrier: T-Mobile

Re: Texts won't deliver to someone but everyone else the message delivers to as soon as it's sent.

Hi there thanks for such a quick response to my post was hoping someone would be able to give me some info. If you mean carrier as in network? I've mailed T-Mobile going to see what comes back from them. It's so infuriating as it's key I can get in touch with this person by texts aswell and it's just not working :smileysad: 

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Hall of Famer II
sdgardne
Posts: 47,030
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Texts won't deliver to someone but everyone else the message delivers to as soon as it's sent.

Yes..in your case, carrier = TMobile. I've no idea what it means for the intended recipient.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.