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BlackBerry® Curve™

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New Contributor
jlincoln
Posts: 3
Registered: ‎12-21-2012
My Device: Curve 9360

The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

I have put a number of key passwords in the Password Keeper on my Curve 9360, but now I cannot find the icon with which to open Password Keeper.  Can you tell me how to open Password Keeper?

Guru I
John_Clark
Posts: 16,160
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

On the home screen hit the menu key and select "show all". Once you do that then check every folder and make sure it didn't get moved. Once you find it, put your cursor over it and hit the menu key and select "unhide icon" if it's hidden.
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New Contributor
jlincoln
Posts: 3
Registered: ‎12-21-2012
My Device: Curve 9360

Re: The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

I appreciate the suggestion, but I still can't find the icon.  It was there two days ago and now it is "gone".  Any other suggestions?  Thanks.

Guru I
John_Clark
Posts: 16,160
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

Did you pull the battery to reboot the device? Is it listed in the Application List in the device Options?
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
jlincoln
Posts: 3
Registered: ‎12-21-2012
My Device: Curve 9360

Re: The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

Still no luck.  I had not remembered to reboot (take the battery out for a few seconds), but that did not "fix" the missing icon.  I will try to go by the AT&T shop where I bought this most recent BlackBerry and see if they can help me.

Guru I
John_Clark
Posts: 16,160
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: The icon to allow me to open my Password Keeper on my Curve 9360 has "disappeared".

They probably won't be any help.

Did you check the list of Applications as I suggested? Is it in the list?
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!