03-04-2013 04:57 PM
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the keyboard on your BlackBerry smartphone:
If this process fails to resolve the issue, please contact your point of sale for options.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!