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BlackBerry® Curve™

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New Contributor
Posts: 9
Registered: ‎05-31-2011
My Device: Blackberry Curve 9300

Trackpad problem again

My trackpad keeps on moving itself and it causes a lot trouble when typing text. Can anyone tell me how to fix it? Thanks a lot! :smileyvery-happy:

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Trackpad problem again

Hi shirleyyy,

 

Have you tried adjusting the trackpad sensitivity in Options -> Screen/Keyboard or Options -> Typing and Input -> Trackpad Sensitivity? http://bbry.lv/ps49qR


-FS


 


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New Contributor
Posts: 3
Registered: ‎07-10-2011
My Device: bold 9700

Re: Trackpad problem again

hi there, my trackpad is problem, the problem is i can't move it anywhere, please help me. I'm A new user, before this i'm using OS 5, but i already install OS 6, it is ok after that, but now it seem like, the trackpad doesn't work anymore.

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Trackpad problem again

Hi, try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test your trackpad to make sure the issue is resolved before restoring your backup file. If this doesn't resolve the issue you may want to check with your service provider for other options.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!