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BlackBerry® Curve™

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Corkscrew
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Corkscrew
Posts: 1
Registered: 02-22-2012
My Carrier: bell

Trackpad problems Curve 9300

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02-22-2012 10:23 PM

Recently I have been having trouble with my trackpad. When I scroll down it shoots up to the top of the screen especially in BBM. I have tried taking out the battery as well as cleaning my trackpad but it still does it and I am not sure if it is a software or hardware problem 

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BlackBerry Technical Advisor
BlackBerry Technical Advisor
hatchback
Posts: 1,096
Registered: 09-09-2010

Re: Trackpad problems Curve 9300

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02-29-2012 02:21 PM

Hey Corksrew,

Welcome to the BlackBerry Support Community Forums.

 

Please have a look at the following article to help resolve your issue with your Trackpad:

 

Troubleshooting Trackpad, Trackball, and Keyboard issues on a BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB29640

 

If this does not help resolve the issue please contact your point of sale to discuss replacement or repair options for your BlackBerry smartphone.

 

Thank you.

-HB

 

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