07-04-2013 10:58 PM
Hi there, im struggling to transfer my bbm contacts my 8520 to 9360. My 8520 still functions but sadly it does not have the option to 'backup'......I have tried following the steps provided under 'contact list backup' but it does not help coz my 8520 does not have the option to 'backup' under blackberry messenger Please help
Thanks in advance
07-05-2013 03:32 AM
Welcome to BlackBerry Support Forums
Which version of BBM you're having on your Curve 8520 ?
If it is BBM7 or higher then local backup is not available for those version , our BBM contacts are stored with our BlackBery ID , Once you login with your same BlackBerry ID on your new 9360 your BBM contacts will populate itself on BBM. Also read this Article :
KB20554 : How to back up and restore the BlackBerry Messenger contact list