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New Contributor
mhabb
Posts: 6
Registered: ‎10-25-2012
My Device: BB 8520
Accepted Solution

Transfer as from BB_8520 to BB_9320, please

Hi all,

I'd like to transfer Agenda, text-messages, bloc notes , videos etc ...

as from my "old" BB_8520  to the new BB_9320.

What'd I do ?

 

My provider orange_France

 

thanks

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Transfer as from BB_8520 to BB_9320, please

Hello mhabb

 

Welcome to BlackBerry Support Community Forums

 

 

There are two way to acieve the result  :

 

If you want to transfer all from  one device to another you can use device switch wizard or if you  want only the CUSTOM  then use BlackBerry  Desktop Software.

 

Connect your device ,open BlackBerry Desktop Software > Backup  > Custom ( Selected Data ) choose to backup only those that you want  .Then connect your second device and just restore ( Selected data )  from the backup to the other device.

 

KB23677 : How to Switch devices using BlackBerry Desktop Software.

 

 

 

Prince

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New Contributor
mhabb
Posts: 6
Registered: ‎10-25-2012
My Device: BB 8520

Re: Transfer as from BB_8520 to BB_9320, please

Hi,

 

many thanks for your reply.

 

which way's recommended ?

I can't do it without a laptop , anyway?

 

 

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Transfer as from BB_8520 to BB_9320, please

Hi mhabb

 

 

                      If you are switching  from 8520 to Curve 9320 then the best way is Device switch wizard it will transfer all your data from your old device to the new one .

 

But if you want only those selective data then you can use the other option.And yes you need to have a BB desktop software installed on your PC or Laptop to do the same.You can download latest desktop software from here :
 BlackBerry desktop software .

 

 

Prince

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Click " Like " if you want to Thank someone.

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___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
mhabb
Posts: 6
Registered: ‎10-25-2012
My Device: BB 8520

Re: Transfer as from BB_8520 to BB_9320, please

Hi.

 

I activate "Device switch wizard" as from the new one (9320) or from the old one (8520) ?

 

many thanks

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Transfer as from BB_8520 to BB_9320, please

Hello mhabb

 

 

                               Please go through the Knowledge Base link on my # 1  post and do as suggested. 

 

 

Prince

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New Contributor
mhabb
Posts: 6
Registered: ‎10-25-2012
My Device: BB 8520

Re: Transfer as from BB_8520 to BB_9320, please

Hi,

I've connected BB-8520  and BB-9320 to the laptop (BB desktop manager)

activate the transfer-terminal. It's running than  message :  "fatal error please restart "

as the 2 BB never difined their pin-code to BB-messenger : does-it matter ?

 

some help please !

New Contributor
mhabb
Posts: 6
Registered: ‎10-25-2012
My Device: BB 8520

Re: Transfer as from BB_8520 to BB_9320, please

Hi,

as said : I do not know the password related to the pin-code, as I've never connected to the BBM service.

so I selected the pin-code-8520 as from-device  and the pin-code-9320 as to-device. but I can not enter their passwords.  so does-it matter ?  what'd I do now ?

 

thanks

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Transfer as from BB_8520 to BB_9320, please

Hello mhabb

 

 

Please follow the KB and also  on screen directions that fatal error should not have appeared. First you had to connect your old device to BB desktop software to copy all data from your old device.

 

 

 

Prince

_______________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Transfer as from BB_8520 to BB_9320, please

Hi mhabb

 

 

                  If you are having problem go through this video.it might help.How to switch BlackBerry devices

 

 

 

Good Luck.

 

 

Prince

___________________________________________________________________________

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.