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New Contributor
paulhewish
Posts: 7
Registered: ‎01-18-2013
My Device: 9320

Re: Transferring BBM contacts between phones

You are so kind to help,  but its driving me mad!!

 

 

there is no selection for bbm contacts on select data to restore??

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Transferring BBM contacts between phones


paulhewish wrote:

I go into BBM options and there is no back up option on here - can you help


Paul, on the old phone with BBM 6.2 installed... open BBM > Menu > Options > scroll to bottom.

You do NOT see Backup/Restore?

If not, then please confirm you have BBM 6.2 installed.




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New Contributor
paulhewish
Posts: 7
Registered: ‎01-18-2013
My Device: 9320

Re: Transferring BBM contacts between phones

THanks for your help, but my daugther is going to enter them by hand!!

 

Ive spent too much time on this already!!

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Transferring BBM contacts between phones

well, since you didn't answer my question(s), I guess that is the best route...

 

I'd be glad to help further if you need.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code