10-07-2012 04:47 PM
I have read lots about this but cannot reconcile the theory with the reality.
I have a fairly basic Blackberry (8520) which was "registered" on a different network some time ago. I believe it was Orange UK but am not 100% sure.
I have a new Virgin Mobile UK contract SIM with BB service supposedly enabled. When I put it into the phone I do not seem able to get it to "register" for BIS.
I have tried texting "yes" to 789333, as recommended elsewhere, but get an error message.
I have tried to get the "Host Routing Table" sent, but nothing happens.
Orange UK say it is nothing to do with them and do not understand what I am talking about when I talk about having the BB "de-registered" from the BB network so I can re-register it, and Virgin Mobile UK likewise seem unable to grasp what I am talking about when I call.
Even the idea of a BB 'pin' is not understood when I call.
I am stumped as to where to go next ..... Any thoughts gratefully received