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New Member
mancalahour
Posts: 2
Registered: ‎01-10-2013
My Device: Curve 8520
My Carrier: Orange

Tried to sync BB notes to Mac -- where did they go?!

Hi! I'm in desperate need of help. I just got a new BlackBerry but I wanted to get the notes out of my old Curve 8520. I downloaded BlackBerry Desktop to my MacBook Pro (which is running on OS X 10.7.5) and hooked my BlackBerry to my laptop, then went into Notes, clicked on sync notes (Sync Account: Apple Mail Notes). Now my notes are no longer on my BB, and I can't find them anywhere on my Mac -- they're not in my Apple Mail's notes! Does anyone know where they could possibly be or how I could find them on my computer? I really need them! I don't have Outlook or anything else on my computer, and at the time that I synced, I wasn't using Apple Mail at all and didn't have it set up. Please help!

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Tried to sync BB notes to Mac -- where did they go?!

Hi,

 

Check the below knowledge base articles -

 

  • KB03315 How to setup organizer data synchronization using BlackBerry Desktop Software
  • KB19148 How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software
  • KB29359 BlackBerry Desktop software closes unexpectedly during synchronization of organizer data

tanzim                                                                                  
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New Member
mancalahour
Posts: 2
Registered: ‎01-10-2013
My Device: Curve 8520
My Carrier: Orange

Re: Tried to sync BB notes to Mac -- where did they go?!

But the trouble is I already performed the sync, which admittedly I shouldn't have done without making sure I knew where the files were going to go first. I have performed the sync, the notes are now gone from my BB (presumably they've gone somewhere into my laptop), but I don't have Outlook on my computer, and the notes didn't go into Apple Mail. I don't even have Microsoft Office on my computer. Does anyone know where the notes might have gone, in what file they might be saved, on my Mac?

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