BlackBerry® Curve™

[fustyfru]

Hi,

Since my phone updated the appworld app I haven't been able to actually use the app. I've redownloaded a bucnh of times, but even if it says that the app is there when i click on it , it just won't open.

[prince2012]

Hi fustufru

Welcome to BlackBerry Support Community Forums

First of all if you had not performed a battery pull restart then please try it like this Device POWERED ON remove the Battery wait for a min. then re-insert it back ,wait till your device takes a long reboot. then have a try.

Prince

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[fustyfru]

Hi,

I tried their batterypuul restart still no luck on making the app work. Any other suggestions ?

[prince2012 · Accepted solution]

Hi fustyfru

 If a Battery Pull Restart is unable to resolve , Then please try it again as mentioned :

First On your HomeScreen Go to Options > Device > Application Management > Then scroll down to App World the Delete App World from there .After that perform a Battery Pull Restart as mentioned on above post.Then from your BlackBerry Browser click or type www.blackberry.com/appworld and download again .

Please try it and see if that resolves your problem.

Prince

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[fustyfru]

Hi Prince,

thanks a lot the battery Pull restart and  deleting the app worked, my blackberry app world app is back and functional  

[prince2012]

Hi fustyfru

                    You are most welcome ..and we are glad that your problem has been resolved.

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.