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New Contributor
capt_raider
Posts: 3
Registered: ‎05-22-2010
My Device: Curve 8900

Trying to update my device software

I'm trying to update my device software.

There is new software that's available for my BB 8900

but my wireless provider has the older version v4.6.1.250

I've tried to download from the BB website but fails to do so.

Has anybody updated their curve 8900????

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Trying to update my device software

 


capt_raider wrote:

I've tried to download from the BB website but fails to do so.


what do you mean by that? Help us help you by giving more information.

 




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
capt_raider
Posts: 3
Registered: ‎05-22-2010
My Device: Curve 8900

Re: Trying to update my device software

On BB website there is v 5.0 available

I want to update my device to that version but website doesn't allow me to update

When I clik on "Update Today"

It takes me from "overview" to "update"

but there is no button for me to download it to my desktop manager to update my device

the new update is compatable with my device but I can't update it

New Contributor
JNoel6
Posts: 4
Registered: ‎05-22-2010
My Device: Curve 8900

Re: Trying to update my device software

I know exactly what you mean... You plug your phone into the computer thinking that v5.0 will automatically download but then it says that v4.6.1.250 is the (current) operating system and you can only downgrade (to v4.5), with no option to upgrade, right? I think its because the software is only for the Storm series and the Bold series, as friends of mine have them, and they were able to upgrade. So I guess us Curve, Tour, and Pearl users have to wait until our software comes out...But my question is when?

New Contributor
capt_raider
Posts: 3
Registered: ‎05-22-2010
My Device: Curve 8900

Re: Trying to update my device software

If you look at the compatability of the new updated version curve, bold and storm are on the list

my friend who has bold does have the updated version and he is the one that told me about the new update

 

 

 

 

 

 

 

 

 

 

 

 

 

New Contributor
JNoel6
Posts: 4
Registered: ‎05-22-2010
My Device: Curve 8900

Re: Trying to update my device software

It might also be that your cell phone provider doesn't have it yet...

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Trying to update my device software

This is what need to do -


1. Check the available software is specifically designed for your device or not

2. If it's for your device, then check is it released for your carrier or not

3. If it's for your carrier, then download and install in your PC and use Desktop Manager to load the new device OS in your 8900

4. If it's not released for your carrier, after installation look for vendor.xml file from c:\program files\common files\research in motion\apploader

5. Connect your device and install the new OS via desktop manager. 

tanzim                                                                                  
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