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New Contributor
Hardey
Posts: 5
Registered: ‎11-09-2012
My Device: bold 9700
My Carrier: mtn

Two devices same pin

I purchased a new BB 9700 and using mtn as the network carrier, I discovered messages meant for me goes to another device which likely to have the same pin as mine, advice or permanent solutions needed

Hardey
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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Two devices same pin

A Blackberry's PIN is hard coded to the hardware so it is impossible for two devices to have the same PIN number.

 

Is this a replacement Blackberry and the messages are going to your old device? 

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Two devices same pin

And, where did you purchase this device, new or used, where?




1. If any post helps you please click the Like Button below the post(s) that helped you.
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
Hardey
Posts: 5
Registered: ‎11-09-2012
My Device: bold 9700
My Carrier: mtn

Re: Two devices same pin

@ Jamead981
The truth is what am experiencing now a friend send message to me but was receieved by another person, my friend decided to chat with the follow on BBM and my friend discovered that it was the same pin as mine. Hear this at times I received messages not meant for me on my device. If it is replacement device I do not know but I bought it new and it was my first BB
@ Jsanders
The device was purchased new and from a phone vendor
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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Two devices same pin

Return it and get another device.

 

Whle it is technically possible to clone a PIN,. the BlackBerry Internet Service does not allow two device with the same PIN on the network at one time. At some point your device or the other may completely quick working and be blocked on the network. You don't want it to be your device.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.