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pmaths000
Posts: 1
Registered: ‎02-11-2010
My Device: BlackBerry 8320 Curve
My Carrier: Orange

UK BlackBerry Repair Centre Contact Number

Hi Guys,

 

Does anyone have the contact details for the UK Blackberry repair centre?

 

I have a Faulty 8320 which, whilst no longer insured by the network, should be covered under it's warranty.

 

Basically, I'm responsible for the comms at the company I work for and just before we left Orange to jump over to T-Mobile, I had a 8320 replaced.  The replacement 8320 is now faulty too.  I'm guessing that there will be at least a three month warranty on the replacement 8320.  We got the replacement about 6 weeks ago.

 

Thanks in advance...

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Hall of Famer II
sdgardne
Posts: 48,189
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: UK BlackBerry Repair Centre Contact Number

Hello and Welcome to the Forums!

Front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. Consequently, you must go through them for the warranty service that you desire. As to which of the two carriers you need to go to, I've no idea...I suspect you may have much difficulty with this situation...but RIM does not directly service the warranty.

Good luck!


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